Terms & Conditions

In purchasing our product, using this website, using our product, or becoming an affiliate, you are deemed to have read, understood and agreed to the following terms and conditions:

Delivery, Post & Packing

All orders received should be dispatched within *72 hours. Any orders placed on a Friday afternoon or weekend will be treated as if they were placed on Monday. Please allow up to five working days for delivery. We may need to contact you in the event of your placing a high value order to confirm delivery details, before dispatching the order. Post and Packing - Customers outside the UK: All postage prices are for the UK only, export orders are posted using Royal Mails delivery service. Please contact us for prices for posting abroad. It is possible to order goods online for delivery to most countries world-wide, however, due to overseas postal delays it is not always possible to work out a precise delivery time.
*Next Day service is subject to the default curing times and stock availability. *We are not responsible for delivery time. Delivery times are provided by the carrier, excluding weekends and bank holidays, and may vary with package origin and destination, particularly during peak periods.


Non Delivery Of Order

If you don't receive your order in a reasonable amount of time then please contact us. We have to allow 15 working days (excluding weekends and bank holidays) plus original delivery time (2-5 working days) to elapse before Royal Mail considers an item lost, after that time we can claim against Royal Mail and issue you a new set of item/s. Royal Mail allows 15 working days plus original delivery time to allow enough time for the items to be returned to us in the event of delivery problems.

Payment:

wheelbadges.com uses globally recognised third party payment processor Paypal to take your payment. This means that you can be sure of a 100% secure transaction with the peace of mind that your credit card details are never stored on our server. We operate a strict privacy policy with our customers and we promise never to sell your email address to other parties.


Telephone Orders:

If you do not wish to give your credit-card details over the internet, we offer the option to make payment over the phone. However we do require that you make your order through the online website so that we have all the correct order details along with your registered address details, to take all these important details over the telephone is time consuming and spelling errors/mistakes can and do happen, we do not like making mistakes when there is a facility readily available to eradicate mistakes. You also get the online discounts should there be any at the time of your order. Once you have filled in all the required details you will be taken to a payment page where you can choose how you would like to pay.
There is a option for:
Paypal


Make you payment choice and follow the online instructions to finalise your order.
All calls may be recorded for security and training purposes

Refunds and Disputes:

All requests for refunds to custom-wheel-badges will be given at the discretion of the Company Management. All errors and or mistakes made by custom-wheel-badges will be corrected by us. All refunds for non-custom manufactured items minus all P&P will carry a small administration charge 20%, if we are found not to be at fault. Our services in the supply of vinyl graphics begin upon receipt of your order and due the service provided for a product are made specifically for an individual customer and is unique, we are unable to accept requests for cancellations or refunds where the company has not failed in its duty in respect of quality and supply. Should you use someone else's unique custom filename or place an order for a trademark design using an unknown custom filename we will cancel your order, and charge a small transaction processing fee of 10% and refund the difference.


Custom File Name.
If you place an order without a UNIQUE CUSTOM FILE NAME that we have not to YOU, we will cancel your order immediately. THERE WILL BE A CANCELLATION FEE OF 10%.

Can I cancel my order?

Custom sized 3D Domed Gel Badges and custom sized vinyl graphics are bespoke item and are made especially for you and nobody else. Here at  Custom Wheel Badges, to ensure that we keep our customers happy with rapid turnaround and delivery times, we start on an order as soon as it is received. Because of this it is not possible to cancel or amend an order which has been placed on either the internet or over the telephone. You should be 100% sure when placing an order that you do in fact wish to place one and that you place it correctly using all the correct details. Should you use someone else's unique custom filename or place an order for a trademark design using an unknown custom filename we will cancel your order, and charge a small transaction processing fee of 10% and refund the difference.

Under the Consumer Protection (Distance Selling) Regulations 2000

wheelbadges.com must notify you that the service we provide begins as soon as you place your order, subsequently there is no 'cooling off period', the transaction cannot be reversed or amended and no refund can be given. As soon as we receive your order the items will be manufactured on your behalf.

Returns Policy

wheelbadges.com will replace any item that results from an error made by us or from a defective item. however if you do require this you must return the defective product at your cost. You must advise us by letter or email within 7 days of your pending return by requesting your returns number authorisation (RNA) and return the item with your (RNA) clearly on the front of the package within 14 days of delivery to you. You will not be charged any additional shipping or handling fees for replacement shipments. To make a return, please give the reason for the return and wrap the item securely. Then send it to this address: Wheel Badges, Heritage Exchange, Office 8, South Lane, Elland. HX5 0HG.
Please note: requests for replacements are only furnished upon receipt of the faulty item. Once we are satisfied that the item has failed due to material and/or manufacturing issues we will then send a replacement, we only pay for return postage - you are responsible for your postage costs. If however the item appears to have been tampered with after leaving our premises, we reserve our rights to reject your request for replacement to which you are responsible for the return postage costs.


Complaints

We strive to give the best possible service and customer satisfaction, if you have any complaints regarding your Web Order please contact our wheel badges complaints Team



Errors and Omissions

We strive to ensure that the information on our site is accurate and up to date. We will promptly correct any errors brought to our attention. If you find an error please contact queries.

IMPORTANT Displays are for illustration only, vinyl graphics,logos etc may differ from those shown. If in doubt please phone or e-mail our Sales team, who will be pleased to advise. We reserve the right to withdraw any item from sale, at any point prior to dispatch, for whatever reason. No guarantees are given as to the accuracy of the colours, some colours show differently on different screens/monitors.

Copyright:

The design and text of this site is Copyright © wheelbadges.com All logos, brands and product names are the property of their respective owners, and are offered as a convenience. No guarantees are given or implied as to the accuracy of any logo or to the accuracy of the colours used. Please be aware that it is the purchasers responsibility to acquire the permission of the holder of the copyright or trademark of that logo. The purchaser agrees to indemnify and hold harmless wheelbadges.com for any liability incurred as a result of the purchaser's failure to acquire the aforesaid permission to use any logo or copyrighted material contained in your order, including but not limited to use of logos in violation of any right of the copyright or trademark holder of such logos. Please contact us and we will immediately remove your logo from this site if you do not wish your logo displayed.

Colours

Vinyl colours will be standard colour unless it shows before or after the named colour that it is speciality vinyl with either metalic, reflective, mirrored or holographic.
Blue on its own will be just that, standard Blue.
Metalic Blue will be blue in appearance with metalic particles same applies to all the other standard colours. If this is not mentioned with any of the colours then it will be assumed that it is supplied in standard.
All speciality vinyls are more expensive and the price will be shown.
We do not colour match manufacturer items unless otherwise requested on the basis that a similar colour printed or is available through our colour chart. Some colours may appear slightly lighter when combined with our 3D Domed Gel. This is due to the light reflecting within the 3D Domed Gel coating.

Fitting Of Products

Fitting any of our products is in your hands; in some cases it may be suitable to have your signs/graphics installed professionally or by a competent individual even though our products are sent to you as a complete kit. www.wheelbadges.com cannot be held responsible for any incorrectly fitted products or any extra cost that occurs to you whilst installation of the product is being carried out. If you are unsure about fitting our supplied product please seek professional advice before making a purchase.
3D Domed Gel surfaces must be smooth and free from contaminants. All our 3D Domed Gel Wheel badges are flat on the back but can be applied to slightly curved surfaces, this applies to surfaces that are no more than 1mm-2mm from the center to the outside edge, if this is greater you will experience lifting of the badges. Under these conditions you may have to apply an adhesive to bond the two parts together.



All prices displayed on the company website are quoted in UK pounds. wheelbadges.com reserves the right without prior notice to discontinue or change specifications and prices on products and services offered through the website without incurring any obligation to you. The company reserves the right at any time after receipt of your order to accept or decline your order, or any portion thereof. Prices of all services, are subject to change at any time. custom-wheel-badges shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the service.

Wheel Badges is wholly owned by: ID CREATIVE DIGITAL LIMITED is a private limited company incorporated with the registrar of companies for England and Wales. Our registered number is 10007096
Registered Office: NEW CONNEXION HOUSE, 2 MARSH LANE, SHEPLEY, HUDDERSFIELD. WEST YORKSHIRE. ENGLAND. HD8 8AE